Amend Sale of Goods Act from protecting rogue traders

When high value goods are rejected, retailers ignore and hope individuals cannot afford to go to law. With the diminishment of Legal Aid this situation will be exacerbated.

Retailers should be compelled to respond to a complaint form within 21 days or be in default. The form should be standard and available from the Office of Fair Trading. The Office should process the form and log all activity.

Why is this idea important?

When high value goods are rejected, retailers ignore and hope individuals cannot afford to go to law. With the diminishment of Legal Aid this situation will be exacerbated.

Retailers should be compelled to respond to a complaint form within 21 days or be in default. The form should be standard and available from the Office of Fair Trading. The Office should process the form and log all activity.