Combine pension and deferred state pension claims
Currently there is no provision on the state pension claim form to claim deferred pension. The effect of this is that the lump sum or increased pension has to be claimed separately on another form that is only sent out when the pension claim for is received by the Pension Service. This takes several weeks in my case about 2 months.
The choice of extra pension or a lump sum should be made at the time that pension claim is made.
The other issue with the current procedure is that the lump sum or additional pension is calculated at the beginning of the processs. No account is taken of the two months that it takes to process the payment so the interest included in the payment is short by the amount of time taken to process the lump sum or additional pension. Combining the claim for pension and lump sum or additional pension would reduce the timscale and hence the unpaid interest.
Why does this idea matter?
Processing two forms for what is basically the same claim is inefficient. Any calculation that the pension service make for pension and deferred pension is based on the same data and would be better calculated at that same time. One process instead of two would reduce the administration burden in the Pension Service
It is unfair that the deferred pension amount (lump sum or additional pension) does not include interest for the processing period of approx two months. In my case this was paid after a complaint. This again is an addition administartive burden on the Pension Service.