Create a website with open an forum where people can post tax questions. Tax advisors would be offical moderators and any questions answered would be visible to all. Using the forum method will allow popular and more current questions on tax to appear first.

Why is this idea important?

Tax rules are complex and many times I have to ring in. Posting common questions on a live forum would cut down admin costs. I am sure there must be many people ringing in with the same question as me.

An example of this working in the commercial sector is the talktalk customer forum which has won many customers and saved costs.

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