The difference in private and social housing is immense and the two don’t mix. So don’t let the housing associations sell off their stock. If tenants complains, they don’t get much say in the matter. And yet they have less leverage than private landlords, and so are often stuck in unpleasant situations of say, noise nuisance, from which there is no escape.
The current legislation of Housing Associations isnt possible to be viewed or discussed openly. There are huge issues surrounding selling off housing stock and also problems with management. Complaints procedures internally are often unfairly weighted in favour of the housing association. The best way to go forward would be to be more helpful about complaints and stop the denial. Also stop selling housing stock next to private properties, since the two don’t mix.