Many broadband internet and other service providers claim to offer an "Unlimited" service that is in reality nothing of the sort. There is either a small print 'fair usage' policy which may not even tell you what their idea of fair usage is, or your connection may be cut off or restricted. You may even be unexpectedly be charged without notice (especially for mobile broadband)

I would ban broadband providers who cut off or charge their customers for using the word "Unlimited" and require them to give explicit quantities of data in their marketing materials, and to warn customers before any excess use charges apply.

Why is this idea important?

Broadband suppliers are abusing small-print exceptions to the marketing material to abuse customers and provide a sub-standard service. In an age when we all have access to BBC iPlayer in HD, making sure broadband suppliers are honest about what service they are prepared to offer is vital.

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