Fighting fire with fire (figuratively)

If the Daily Mail is allowed to outright lie to the public without reprimand then we, the public should be FREE to lie to whoever we want without reprimand i.e. the police, the tax office and immigration.

Why is this idea important?

If the Daily Mail is allowed to outright lie to the public without reprimand then we, the public should be FREE to lie to whoever we want without reprimand i.e. the police, the tax office and immigration.

What’s the purpose of Benefit contact centres? are they a total waste of money

I was given a telephone number of what is called a contact centre, where I was advised that advice to benefits available to me would be given. I telephoned the contact centre numerously, which in turn lead to to write to the chief executive of jobcentre plus.  In fact many letters to this day which still have not answered my query. 

Years ago we used to have decision makers based in local jobcentreplus offices, yet this is no more. Now we have telephone contact centres. Yet, people working in these centres are not benefit advisers, as they have told me numerously they are simply  ' information gatherers'.  They are unable to advise you on what benefits you can claim.  

Unless a person knows the benefits system inside out as many or rather most people don't, this leaves people who should be claiming certain benefits not being told of their entitlement to claim. Yet, very unfairly it is a persons responsibility to find out for themselves what benefits they are entitled to claim.  I ask how this is possible  to do, especially people who have no access to the internet to look at the gov uk website.  The only information they would be able to get is from a contact centre, who like I say are not benefit advisers.

The only people who can tell you what benefits you are entitled to claim are decision makers, yet claims have to be submitted for a decision maker to decide if a claim is possible.

Therefore without knowing what benefit to apply for, how is it possible to put in a claim?

This leaves Jobcentreplus's work left to the CAB, slightly unfair since the CAB have more knowledge than people working in contact centres. CAB is also not always accessible to some disabled people.

Also, it is clear when making a call to a contact centre that all information given is recorded. Also, it seems pretty clear to me that they have a yes or no button to use with their  'script' as I call it. If for example you have a person moving out shortly from your property, or make some small mistake , or they press the wrong button, you could then be accused of trying to commit benefit fraud.

 

 

Why is this idea important?

I was given a telephone number of what is called a contact centre, where I was advised that advice to benefits available to me would be given. I telephoned the contact centre numerously, which in turn lead to to write to the chief executive of jobcentre plus.  In fact many letters to this day which still have not answered my query. 

Years ago we used to have decision makers based in local jobcentreplus offices, yet this is no more. Now we have telephone contact centres. Yet, people working in these centres are not benefit advisers, as they have told me numerously they are simply  ' information gatherers'.  They are unable to advise you on what benefits you can claim.  

Unless a person knows the benefits system inside out as many or rather most people don't, this leaves people who should be claiming certain benefits not being told of their entitlement to claim. Yet, very unfairly it is a persons responsibility to find out for themselves what benefits they are entitled to claim.  I ask how this is possible  to do, especially people who have no access to the internet to look at the gov uk website.  The only information they would be able to get is from a contact centre, who like I say are not benefit advisers.

The only people who can tell you what benefits you are entitled to claim are decision makers, yet claims have to be submitted for a decision maker to decide if a claim is possible.

Therefore without knowing what benefit to apply for, how is it possible to put in a claim?

This leaves Jobcentreplus's work left to the CAB, slightly unfair since the CAB have more knowledge than people working in contact centres. CAB is also not always accessible to some disabled people.

Also, it is clear when making a call to a contact centre that all information given is recorded. Also, it seems pretty clear to me that they have a yes or no button to use with their  'script' as I call it. If for example you have a person moving out shortly from your property, or make some small mistake , or they press the wrong button, you could then be accused of trying to commit benefit fraud.

 

 

Do NOT decriminalize cannabis…

…LEGALIZE it.

It is important people undrestund the difference between legalizing and decriminalizing.

Legalization is the process of removing a legal prohibition against something which is currently not legal.

Legalization is a process often applied to what are regarded, by those working towards legalization, as victimless crimes, of which one example is the consumption of illegal drugs .

Legalization should be contrasted with decriminalization, which removes criminal charges from an action, but leaves intact associated laws and regulations.

Why is this idea important?

…LEGALIZE it.

It is important people undrestund the difference between legalizing and decriminalizing.

Legalization is the process of removing a legal prohibition against something which is currently not legal.

Legalization is a process often applied to what are regarded, by those working towards legalization, as victimless crimes, of which one example is the consumption of illegal drugs .

Legalization should be contrasted with decriminalization, which removes criminal charges from an action, but leaves intact associated laws and regulations.

Stop broadband providers calling a service “Unlimited” unless it really is.

Many broadband internet and other service providers claim to offer an "Unlimited" service that is in reality nothing of the sort. There is either a small print 'fair usage' policy which may not even tell you what their idea of fair usage is, or your connection may be cut off or restricted. You may even be unexpectedly be charged without notice (especially for mobile broadband)

I would ban broadband providers who cut off or charge their customers for using the word "Unlimited" and require them to give explicit quantities of data in their marketing materials, and to warn customers before any excess use charges apply.

Why is this idea important?

Many broadband internet and other service providers claim to offer an "Unlimited" service that is in reality nothing of the sort. There is either a small print 'fair usage' policy which may not even tell you what their idea of fair usage is, or your connection may be cut off or restricted. You may even be unexpectedly be charged without notice (especially for mobile broadband)

I would ban broadband providers who cut off or charge their customers for using the word "Unlimited" and require them to give explicit quantities of data in their marketing materials, and to warn customers before any excess use charges apply.