There is problem with the telephone service used to connect to The Pension Service.

This problem results in the inability to make contact with the person[s] who send out letters etc..

In addition, the contact numbers on the P.S. lettterheads are incorrect in that they have been superceded by a new telephone system.

Also, the P.S. switchboards have had the facility to transfer telephone calls & answer e-mails removed.

Why is this idea important?

There exists good reasons to streamline this [ multi office ] facility thereby saving considerable government funding and reducing operational costs.

More importantly the confidential nature of mattters discussed with the Pension Service is being jeopardised.

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