Regulation that require public service to translate info into a dozen of languages

I have been receiving letters from both local council as well as NHS hospital with various  information. In both cases it was mentioned that leaflets with same information could be received in Mandarin, Spanish, Farsi, Polish, Hindu and dozen of other languages

When I chalanged my hospital why they have to do translation in so many languages they said that they are required to do that by a regulation. But she was not sure which one- this is for pros to figur out.

 

 

Why is this idea important?

I have been receiving letters from both local council as well as NHS hospital with various  information. In both cases it was mentioned that leaflets with same information could be received in Mandarin, Spanish, Farsi, Polish, Hindu and dozen of other languages

When I chalanged my hospital why they have to do translation in so many languages they said that they are required to do that by a regulation. But she was not sure which one- this is for pros to figur out.